Other

Account Executive (Manufacturing)

Full Time Permanent

South Wales Jobs

Our client, a global packaging manufacturer, is seeking an experienced Account Executive for their manufacturing site on the outskirts of Newport.

The role is office based working 08:00 – 16:00 (fairly flexible start and finish times to fit in with the office environment so 08:00 – 16:00 or 09:00 -17:00 etc) 37.5 hours per week

Account Executive:

The main purpose of the role is to maintain and develop customer relationships, as well as providing high quality service, before, during and after customer transactions. They are looking for someone with excellent account management skills, who will be able to communicate, influence and persuade at all levels. You will get the opportunity to learn the technical aspects of Labels manufacturing and develop commercial awareness.

This is an office based position which could potentially include occasional visits to customer sites.

Key responsibilities:

* Building and maintaining customer relationships using pro-active customer contact to help drive for new business.
* Dealing with customer issues, proactively identifying potential problems.
* Accurate input and maintenance of all allocated accounts' information on Essentra's systems and produce quotations efficiently and on time.
* Regular customer contact, keeping the customer proactively informed with new development and highlighting any opportunities.
* Comprehensive understanding of customers, habits/trends, business, and key contacts, to be the voice of the customer on site.
* Monthly projections and accurate sales forecasting.
* Work pro-actively with Technical Lead's to develop Technical Skills of Labels Production
* To manage the order fulfilment process from PO to delivery and manage any aftercare issues.

Skills, qualifications and/or experience:

* Passion for providing excellent customer service.
* Computer literate to a high level in Microsoft Office applications.
* Confident attitude with the ability to deal with stakeholders at all levels.
* Ability to work under pressure and meet deadlines.
* Willingness to develop technical and commercial skill set.
* Self-motivated, shows initiative and can multi-task.
* Experience in manufacturing sector preferred

What we offer in return:

* Competitive salary
* 25 Days holidays + bank holidays
* Pension scheme
* On-site car parking
* Annual salary increases
* Share scheme

Acorn Recruitment acts as an employment agency for permanent recruitment

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