Account Manager

Full Time Permanent

South Wales Jobs

Account Manager (PR and Communications)

Cardiff – Hybrid and flexible working

Up to £30,000 per annum + excellent benefits

Are you a creative and hardworking Account Manager with experience in a PR and Communications Agency setting? Are you looking to work for an agency that actively selects its clients based on areas such as sustainability and their positive impact on the Welsh landscape? Are you looking to join a welcoming and inclusive team who offer full flexibility and excellent wellbeing benefits?

If so then we’d like to hear from you!

Yolk Recruitment are currently partnered with a well-established Cardiff based PR and Comms Agency to hire an Account Manager to work as part of their team. You’ll manage the day-to-day smooth operation of client accounts on behalf of the agency, ensuring PR, digital and marketing programmes are implemented on time and to budget. Overseeing account executive team by way of delegation and monitoring of workload and results. Taking responsibility for the delivery of client plans and achieving objectives.

Here's what you’ll be doing:

Working within your team, efficiently help manage the day-to-day running of the team’s clients ensuring a rapid response to all enquiries, with the highest possible levels of professionalism, both in regard to media handling skills, marketing, digital and company expertise.

Being responsible for a selection of key accounts, ensuring the highest levels of service. Take ownership of client plans, ensuring plans are updated regularly and activity planned well ahead to meet objectives. Finding solutions and amend plans if elements don’t succeed.

Managing the workload of at least one junior member of the team and structure work to meet objectives. Mentor junior staff and give on-the-job training in key areas of writing, media relations, social media and marketing. Being responsible for the management of junior staff within the team, ensuring that their personal development is nurtured within the company and that workload is monitored and balanced.

Assisting in the development of strategies for existing and new clients. Feeding in creative, viable ideas and plan activity across the year, building in above and below the line tactics.

Delivering high quality written materials, for all platforms e.g. press releases, web copy, client reports, social media content. Account Manager will approve AE work and double check all work before giving to AD for final approval. Attention to detail should be excellent.

Ensuring a wide range of solid media contacts across Wales in press, online and broadcast, proactively seeking out and keep abreast of new channels and opportunities for clients.

Building trust with clients as consultant through excellent client relations, positive phone manner and meetings, research around client industry to demonstrate wider knowledge and suggest added value ideas too.  

Taking responsibility for monitoring budget on clients, ensuring all costs are monitored and agency makes necessary profit across the clients each month / year.

Organisation of meetings, press conferences, hospitality functions and other public relations events on behalf of various clients.

Maintain a seamless working relationship with other colleagues — collaborating with other Account Managers and the Multimedia Department as and when required, supporting Senior Management where necessary across new and existing business, and helping develop junior staff to strengthen the agency.

The skills and experience that you’ll bring to the team:

High standards of general education to degree standard, equivalent or above

Experience of working within a PR consultancy

Experience of dealing with the media and evidence of good contacts

Experience of managing above-the-line activity

Experience of managing social media campaigns, including implementing advertising and developing strong organic content

Excellent communication skills, both verbal and written

You’ll have a sound understanding of modern PR techniques and the importance of evaluation

Ability to communicate at all levels both internally and to third parties

Excellent teamwork and interpersonal skills

High degree of self-motivation with the ability to work with the minimum of supervision

Hold a full driving licence and preferably with your own vehicle

Fantastic benefits you’ll receive in return:

Competitive salary and package — to be agreed based on experience

Excellent holiday entitlement — 24 days per annum, plus bank holidays and Christmas office closure days

Agile working — flexible working hours (7 hours per day anytime between 7am and 7pm) work from home up to three days’ a week

34 hour working week

Weekly pass to Tramshed Tech (Locations in Cardiff, Newport, Barry, Swansea)

Gym membership, monthly motivational team meetings and social events

CPD commitment — internal and external training, annual personal development plan

You’ll work as part of an ethical, supportive and inclusive team where there is a genuine interest and care in staff wellbeing

Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge on (phone number removed).

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)


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