Customer Services

Contract Cleaning Supervisor

Full Time Permanent

Employer Confidential

Contract Cleaning Supervisor…

This position is with a well-established Cleaning company – looking for an extra person to enhance the control of cleaners working in various areas/places across the Cardiff area. Largely a working from home role, but will require hands on supervising on occasions.

Your role will be Contract Cleaning Supervisor – evolving into Contracts Manager for the right candidate.

The Company…

Large UK Cleaning Company with many varied cleaning establishments.


* Contract is permanent, based on 20hrs a week at £12.50 an hour, overtime available

* 4-day week role (Mon to Thurs – with some ad-hoc flexibility if operational circumstances require it)

* Bonus applicable

* Holidays

* Extra benefits – car usage so driving license essential

* Cardiff / South Wales areas

The Job…

Main duties and responsibilities for a Contract Cleaning Supervisor

* Ensure correct employment procedures are always followed.

* Treat all staff vacancies as a priority

* Ensure that all cleaners are fully trained, including all relevant Health and Safety rules (ensure Site Files are issued to each clean and signed by the cleaning staff)

* Ensure all cleaners are fully conversant with any customer on-site rules and regulations (to be covered in initial training brief)

* Ensure all on site documentation remains up to date.

* Maintain optimum levels of cleaning materials on site and ensure all equipment used is fit for purpose and correct training is carried out. (Training check list to be completed and signed off)

* Liaise with new customers before contract commencement to update yourself with all aspects of the clean and the clients wishes and expectations

* Closely monitor / handhold all new contracts and cleaners until they are operating effectively.

* Plan and undertake site inspection visits in line with company frequency

* Maintain an effective relationship with customers at all times.

* Report all customer complaints as a priority.

* Visit / contact all cleaners regularly to check on their standards, training and welfare needs

* Encourage a flexible cleaning team who are prepared to undertake additional work as required

* Maintain effective communication with management updating them with priorities, issues, proposed solutions.

* Ensure you remain up to date with your own training and development needs

* To undertake other duties as appropriate requested by management

The Person…

* Driver’s license ESSENTIAL – you will need to drive to be able to be a

* Contract Cleaning Supervisor

* The ability to self-manage

* Sustainable Management of a cleaning team

* Manage all HR procedures of your cleaning team

* Strong with Administration

* COSHH Trained & Health & Safety in the work place


Through the website….

Time4 Recruitment is acting as an employment agency in relation to this vacancy

Eligibility to work in the UK must be available to apply for this position