Customer Account Manager

Basic Job Overview

> Customer Account Manager<
> Pontyclun, Rhondda Cynon Taff <
> Job Type: Full Time / Permanent <
> Salary: £29000 – £31000/annum <

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Customer Account Manager to join the Supply Chain department of a leading Pharmaceutical & Cosmetics company based in the Greater Cardiff area for a salary of up to £31,000 per annum with a fantastic benefits package. This permanent position as Customer Account Manager is working closely with key stakeholders on site, so there is no option to work from home. This is a days based role working 08:00 – 16:30 Mon – Thurs and 08:00 – 13:00 on Friday.

This is truly an exciting role as a Customer Account Manager as you will also be the main point of contact for all Supply Chain related queries from external parties.

The Customer Account Manager will be highly proficient using Microsoft Office, in particular MS Excel as well as possessing a background working within an FMCG, Chemical, Pharmaceutical or Process Manufacturing Supply Chain environment. Having experience working directly with external clients and prior experience of using ERP Systems will be highly advantageous when applying for this role as Customer Account Manager.

Responsibilities of the Customer Account Manager:

Main point of contact for all Supply Chain related queries from external clients
Receipt, processing and analysis of orders and forecasts for existing products and launch products
Ownership of order books and all related communication
Extensive liaison with internal departments and external parties ensuring clear communication and effective execution of the role
Monitoring, measurement and challenging as appropriate of On Time In Full results to ensure agreed Supply Chain objectives are met
Completion of daily and monthly Supply Chain reporting
Maintaining integrity of ERP system through regular cleansing of sales and works ordersPlease apply direct for further information regarding this Customer Account Manager position