Customer Services

Customer Service Advisor

Full Time Permanent

South Wales Jobs

Are you an experienced customer service advisor? Do you have a background in customer service (call centre, retail or hospitality) and are looking for your next opportunity? Then look no further… we’ve got a host of brand new, contact centre customer service jobs to talk to you about!

Position: Customer Service Advisor

Salary: From £19,000 pa to £22,000 pa depending on experience

Hours: 35 – 40 hours per week, contracted hours may include evening and weekend shift working, however some roles offer 9am to 5pm hours with no weekends.

Location: Cardiff

Contract: Permanent

Benefits: 28 days holiday PLUS bank holidays, private medical cover, health & wellbeing benefits, free breakfast, snacks and soft drinks, discounted parking and travel card loans + LOADS MORE!

These varied customer service roles will see you…

* Taking incoming calls from customers, as well as dealing with email and web chat enquiries

* Helping customers with everything related to their accounts, providing incredible customer support by listening, understanding, being honest, and taking full ownership of the solution

To be successful in securing a customer service advisor role within one of these growing financial services companies in Cardiff, we want to see the following skills and experience:

* Current / recent customer service experience from either a contact centre, retail, travel or hospitality customer service environment

* A genuine passion for customers and delivering OUTSTANDING customer experiences

* Experience in a fast paced, customer centric role

Jomo People embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.

We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.

Don’t delay – apply to this contact centre customer service advisor role for a Cardiff financial service company with Jomo People now


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