Customer Services

Customer Services Advisor

Contract Full Time

South Wales Jobs

Customer Services Advisor

Are you a Customer Service Professional looking for your next move?

Huntress have been appointed to source a Customer Service Advisor to join a multinational gas company.

About the company: A Multinational Energy Company

· Salary – £12.50 – P/H

· Location – Cardiff – Hybrid 3/2 (fully onsite training)

· 6 month contract (extension likely)

· Parking is available onsite

Duties:

* Investigation of change of tenancy when people are moving to a new house
* Make outbound calls to gather the relevant information and updating the systems and customer accounts – this is manual data updating across numerous systems so a high level of accuracy and attention to detail is needed
* Sending information requests to customers and managing responses
* Complex process but full training given

The Ideal Candidate

* Excellent IT Skills – internal systems used daily plus standard email, word, excel
* Manage own workload, work well on their own initiative
* Very confident with a professional and engaging telephone manner – will have a strong telephony background
* Self-sufficient with an excellent attention to detail and strong accuracy
* Excellent verbal and written communication skills

If you feel you have the right skills and experience do this role don't hesitate to send me your CV!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

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