Customer Services

Customer Support Administration Assistant

Contract Full Time

South Wales Jobs

The Customer Support Member Registration Assistants work together as a team to ensure their members are dealt with in an efficient and professional manner. This is a full-time, fixed-term contract for a 12 month period an opportunity to work with one of the most rewarding employers in Wales with an outstanding benefits package.

The Member Registration Support Assistant will complete a diverse range of duties including:

Reviewing, processing and storing information supplied by users to ensure essential criteria for registration is met and data is accurate.
Updating registrants personal and employment details
Processing payments for registration
Collating information to assist the production of reports for internal committees
Data cleansingIn addition, the successful candidates will assist members with queries via the telephone & email, including queries around:

Registration queries
Offering advice on qualifications
Supporting the use of the online system
Advising employersIt's important candidates have a fantastic customer service skillset and great organisational skills.

This is a fixed-term opportunity for 12 months initially with a great suite of benefits including:

Home working with an office in the centre of Cardiff
Flexible working hours
33 days leave + bank holidays
Attractive pension scheme
Outstanding employer with a strong wellbeing policy for their employeesThe closing date is Monday 6th June, so please apply now


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