Customer Services

Fluent German and English speaking Administrator

Full Time Permanent

South Wales Jobs

Platform Resourcing are currently working alongside an insurance company in South Wales based just off the M4 and near major commuting routes. They are looking for a Fluent German and English speaking Administrator who will play a key part in speaking to and assisting customers.

The successful candidate will be assisting with day to day tasks within the company, providing support and guidance to customers over the phone and email, whilst processing sales administrative tasks. You will be joining a supportive and collaborative team, and be trained fully so experience isn't essential.

Benefits

Base salary of up to £23,000

Hybrid working

25 days' Annual Leave (with the option to buy and sell more)

Bonus Scheme based on performance

Company Pension Scheme – 5% employee and employer contributions

Private Medical Healthcare

Group Life Insurance (4x basic annual salary)

Employee Assistance Programme

Cycle to Work Scheme

Access to Occupational Sick Pay

Enhanced Maternity & Paternity Benefits

Comprehensive Performance and Development Framework

Social Events Committee

'Refer a friend' bonus scheme (£1,000 per referral)

Long service awards.

On site parking and recently renovated and open plan office space

German and English Speaking Administrator Role and Responsibilities

Answering inbound calls from customers

Ensuring the database accurately reflects order information

General administrative tasks to support the sales team

German and English Speaking Administrator Essential Experience:

The ability to speak both languages fluently is essential

Some customer service and/or administrative experience is required but not essential

Great phone manner and ability to work within a team environment

Privacy and General Data Protection Policy

By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties' interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject.

The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited's commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call before applying.

Platform Resourcing are advertising this vacancy and are acting as an employment agency

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