HGV Service Advisor

Full Time Permanent

South Wales Jobs

Our client is a well-known and reputable HGV dealership with several depots across Midlands, Wales and North of England. Currently they are looking for an experienced Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their dealership.

Candidates should be able to demonstrate:

• Excellent customer service skills

• Able to build good relationships internally and externally

• Basic technical understanding of products

• Understanding of Operators Licence Laws and Regulations

• Knowledge of the Autoline system (non-essential)(Kerridge)

• Negotiation skills (negotiate with customer) – Able to negotiate effectively with the aim of reaching agreement with customers

• Highly organised & proven administration skills

• Ability to work under pressure and without supervision

• PC literate – competent user of MS Office and able to quickly learn new software packages

• Able to work as a team player and multi-task within a busy department Particular experience / skills that will be regarded as ideal are:

• Basic technical awareness of motor vehicles and technology

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