Customer Services

Inbound Agent

Full Time Permanent

South Wales Jobs

Clear Sky Recruitment is pleased to be the recruitment partner for an established service business based in Oakdale, near Blackwood. On their behalf, we are seeking to recruit a team of Inbound Agents to join their business on a temporary to permanent assignment. If you'd like to work in a modern office which promotes a fun environment, whilst respecting and supporting colleagues, then this is the job for you!

Key Responsibilities:

* Booking appointments with customers, quickly and accurately

* Responsible for resolving customer complaints

* Responsible for responding to customer queries in a timely manner

* Responsible for sending and monitoring our Customer & Client Satisfaction Surveys

Key Requirements:

* Excellent customer service skills

* Strong verbal & written communication skills

* Team player

* PC literate

* Problem solver

* Full training will be provided!

Hours of work: 8.30am – 5.00pm Monday to Friday

Clear Sky Recruitment is committed to the selection and recruitment of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we hope to work with you in the future.

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