Automotive/Aerospace

Lease Consultant – Automotive

Full Time Permanent

South Wales Jobs

Select Car Leasing are currently recruiting for Sales proffesionals to train as Leasing consultants working from our New Port Talbot office, with over 55,000 personal and business customers serviced to date across all parts of the UK, this year alone close to 30,000 people will order a car from Select. We employ approximately 250 staff across 12 locations in the UK.

Role Title: Leasing Consultant
Salary: Very attractive / OTE £70,000

Main Purpose of Role
Main purpose of the role is to manage incoming customer enquiries/leads. The Leasing Consultant is there to respond to customer enquiries in a timely manner, ensuring that customers receive excellent customer service and appropriate information regarding their enquiry.

Responsibilities
Customer Sales Enquiries/Leads
Customer Relationship Management – Being the face of the business this role is critical to building a positive first impression for customers. The Leasing consultant is responsible for managing customers through their leasing ‘journey’ and ensuring they are supported through the Sales process and treated fairly and in line with the Select ‘DRIVE’ values.

Day to day management of Sales lead/enquiries – Respond to new leads and managing existing customers by adhering to Sales process and best practice. Ensuring all systems are updated accordingly and customers are provided with clear information in relation to their enquiry.

Ensure appropriate information is communicated clearly to customers.

Relationship Management

Where applicable supporting in the effective management of relationships with key suppliers and partners.
Internal relationship management between teams/departments.

Skills/Experience/Knowledge

Experience working within a busy Sales Team
Experience of Sales processes and systems

Skills/Knowledge/Behaviours

Knowledge of Sales processes
Approachable
Supportive
Assertive
Excellent Communication skills
Problem Solving Skills
Pro-active approach

Select Car Leasing Values

DRIVE:
Dedication
Respect
Integrity
Value
Excellence

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