Performance Manager

Full Time Permanent

South Wales Jobs

Smart Solutions are currently working in partnership with an award winning training provider, and we are pleased to be recruiting for a Performance Manager to join their business on a permanent basis. This role will involve leading a team to achieve the contractual performance requirements of the contract, making sure exceptional customer service delivery to all our participants and working in partnership with the management team to deliver a seamless approach between performance and quality

Core Duties of the Performance Manager:

* Responsible for managing a team of assessors to ensure that contractual compliance is achieved in both compliance and learner achievement.

* Accountable for contractual compliance through quality measures and auditable processes.

* Responsible for effective team and caseload management providing updates and feedback on performance to management

* Accountable for leading and implementing appropriate and effective changes.

Requirements of the Performance Manager:

* Previous people management experience

* Experience of managing multi-disciplinary teams, ideally within a Work based learning environment

* Full driving licence with use of own vehicle

* Management / Team Leading qualification or equivalent (preferred)

* Knowledge of public funded training schemes (preferred)

Benefits of the Role:

* Contributory Pension Scheme

* 25 days annual leave plus bank holidays

* Life Assurance

* Personal development and career opportunities

* Eyesight care scheme

* Gym Membership

* NUS discount card

* Cycle to work scheme

* Travel expenses and business mileage

Hours: Monday to Friday – 8.30am to 4.30pm

If this sounds of interest to you and you would like to find out more then why not click apply today.

Smart Solutions Recruitment are advertising this role and are acting as an employment agency


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