Basic Job Overview
> Sales Executive<
> CF1, Cardiff, South Glamorgan <
> Job Type: Full Time / Permanent <
> Salary: £25000 – £26000/annum <
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This is an exciting opportunity for a motivated individual to join our fast paced and diverse team. If you love interacting with people, learning, and sharing your knowledge with others, then joining this company offers a wealth of experience, with the support of a creative and friendly atmosphere.
Responsibilities:
* Chasing Dormant company list
* Feed any possible sale back to the relevant representative.
* Liaise with customers regarding delays due to manufacture/stock.
* Dealing with customer complaints professionally, looking into any issues and resolve these.
* Pro-actively addressing any queries before they become an issue.
* Advising customers of equipment due for service (via email, telephone & letter).
* Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
* Provide on-the-ground support for sales associates as they generate leads.
* Maintain data relative to partners, accounts and activities and document customer interactions.
* Handling incoming calls and queries from customers, emphasizing quality of the call and courtesy to the customer.
* Liaise and feed back to sales team as required.
* Adhere to all health and safety requirements, in line with company policies at all times.
Requirements:
* IT literate with accurate keyboard skills.
* An excellent eye for detail, with good written communication skills, spelling, grammar & punctuation.
* Great listening skills.
* Positive and helpful attitude.
* Enthusiastic & positive team members
* Desire to succeed and progress within our organisation.
* Experience in a customer service environment is essential.
Benefits:
* 25 days holiday, in addition to bank holidays.
* Great career progression.
* On-going staff training
To apply for this job please visit www.cv-library.co.uk.