IT

Service Desk Manager

Full Time Permanent

South Wales Jobs

I'm currently recruiting for a Service Desk Manager on behalf of a fast-growing Managed Services Provider based in Cardiff.

You will be responsible for managing both Team Leads and Service Desk Analysts.

Below are the key requirements and responsibilities:

– MSP background

– ITIL

– Growing a Service Desk function

– Setting KPIs and SLAs

– Implementing policies and procedures

This is a fantastic opportunity to join a great MSP with some big growth plans ahead!

If this sounds interesting, please apply with your up to date CV for immediate consideration

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