Administration

Technical Administrator

Full Time Permanent

South Wales Jobs

Platform Resourcing are working with a multi-national Engineering company that are recruiting for a Technical
Administrator.

The role will involve liaising with customers who have made inquiries about products and pricing via both
email and telephone, discussing their needs, suggesting suitable products and costs, creating a quote and
processing the customer order.

Benefits:

Salary of up to £25,000
Company bonus scheme – up to 5% of annual salary
Monday to Friday 9am to 5pm
Contributory Pension
Life Insurance
28 days holidays
Death in Service The role:

To provide accurate and timely technical/commercial support to customers.
Interpretation of customer requirements and preparation /issuing of subsequent quotations.
Administration support & sales/purchase order processing to all company sales divisions.
Check incoming customer orders against sales quotation and company policies.
Expediting of customer Purchase & Sales orders, with related supply chains.
Assisting customers to resolve any technical issues or queries relating to the prevailing product range and their applications.
Ensure that the advice provided is accurate, current and secures a successful resolution to the enquiries.
Familiarisation of company product range, as part of ongoing company training provided.
Responsibility for awareness and action of related personal, department & company procedures/KPI's.
Maintain accurate and detailed records/files on customer job files.
Need to meet deadlines and work towards set Team and departmental targets.Essential Skills:

Experience within a similar role where you have provided quotes and processed sales orders.
Able to build relationships effectively and quickly with customers and internal team members
Excellent communication skills both written and verbal
IT Literate – Microsoft Office Packages including Word, Outlook and Excel
Ability to learn technical products – good understanding of the industry
Service orientated, helpful nature and customer focused
Excellent attention to detail
Determined to succeed – self-motivated and driven Privacy and General Data Protection Policy
By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties' interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject.

The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited's commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website.

Platform Resourcing are advertising this vacancy and are acting as an employment agency

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